Certificate III in Business
QUALIFICATION CODE  Ìýµþ³§µþ30120
UNIT VALUEÂ Â Â Â Â Â Â Â Â Â Â Â Â 2 Unit Preliminary | 2 Unit HSC
COURSE DURATIONÂ Â Â Â Â 2 years
HOURSÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Ìý240
ATARÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Yes (if you sit the optional HSC course)
COURSE COSTÂ Â Â Â Â Â Â Â Â Refer to your school for course costs
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They may provide technical advice and support to a team.
Students will develop skills in the areas of communication, teamwork, problem solving, innovation, enterprise, planning and organising (prioritising)
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This course is competency based and the student’s performance is assessed against prescribed industry standards. Assessment methods may include:
- Observation
- Student Demonstration
- Questioning
- Written tasks
Units
To achieve this qualification, competency must be demonstrated in 13 units of competency:
- 6 core units; plus
- 7 elective units.
Units of competency may include:
- BSBWHS311 Assist with maintaining workplace safety
- BSBTEC202 Use digital technologies to communicate in a work environment
- BSBTEC301 Design and produce business documents
- BSBCRT311 Apply critical thinking skills in a team environment
- BSBTEC201 Use business software applications
- BSBINS302 Organise workplace information
- BSBPEF301 Organise personal work priorities
- BSBTEC303 Create electronic presentations
- BSBPEF201 Support personal well-being in the workplace
- BSBTWK301 Use inclusive work practices
- BSBSUS211 Participate in sustainable work practices
- BSBXCM301 Engage in workplace communication
- BSBOPS304 Deliver and monitor a service to customers
- BSBOPS201 Work effectively in business environments
Is this course for you?
What skills will help with this course?
- Able to work methodically, accurately and neatly
- Good oral and written communication skills
- Able to work as part of a team
- Neat personal appearance
What career path can I follow with this course?
Individuals with this qualification are able to perform roles, such as:
- Administration Assistant
- Clerical Worker
- Data Entry Operator
- Information Desk Clerk
- Receptionist
What will I learn?
- Sort and distribute incoming mail to areas and staff within the organisation and dispatch outgoing mail
- Write business letters, reports or office memos using word processing programmes
- Answer telephone enquiries from customers, attend to visitors and assist other staff in the organisation with their enquiries
- Operate a range of office machines such as photocopiers, computers and faxes
- File papers and documents
- Undertake other duties such as banking, credit control or payroll functions
How can I further my study?
- BSB30220 Certificate IV in Business
- BSB50120 Diploma of Business
- Bachelor of Business
